Frequently Asked Questions
Do you ship internationally?
Do you ship internationally?
We currently ship within the United States only. International shipping is coming soon — sign up for our newsletter to be the first to know!
Who are your shipping partners in the US?
Who are your shipping partners in the US?
We partner with trusted carriers including USPS, UPS, and FedEx to deliver your Urwyll Beauty Sticks safely and on time.
How long does it take for my order to arrive?
How long does it take for my order to arrive?
Standard shipping takes 5–7 business days. Expedited shipping (2–3 business days) is available at checkout. Please allow 1–2 business days for order processing.
How can I track my shipment?
How can I track my shipment?
Once your order ships, you'll receive a confirmation email with your tracking number. Use it to track your package on the carrier's website or via the link in your email.
What should I do if my package is marked as delivered but I haven't received it?
What should I do if my package is marked as delivered but I haven't received it?
Please check around your delivery area and with neighbors first. If you still can't locate your package, contact us at support@urwyll.com within 7 days of the marked delivery date and we'll make it right.